Construction Service Dispatch

Save time and money by streamlining service call and dispatch management

Viewpoint's solutions for construction service dispatch management help you fill work orders, coordinate dispatch calls, schedule and manage technicians and deploy information to techs in the field from one integrated solution.

What service dispatch roadblocks do contractors face?

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Manual Processes Slow Down Dispatch

Without technology for automating processes and setting up work orders, getting the right technicians to the right sites can be a logistical mess, costing time and money.

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Difficulty Re-Routing Technicians to Jobs

Without access to work order details like a route map, scheduled times and job notes on a mobile device, it’s challenging to get technicians to jobs efficiently.

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Outdated Processes Require More People

Without automation, more dispatchers are needed to manage technician scheduling and information which can really affect productivity — and the bottom line.

Viewpoint Helps Snyder Roofing Track Profitability and Costs of Service Division

“One of the main features I've really come to love is the service dispatch board; it is drag-and-drop and very easy to see all the detail at a glance of the job. Everything you need is right there at your fingertips.”
– Emily Hakala, Snyder Roofing

Streamline Dispatch & Work Order Processing With A Simple Construction Service Dispatch Workflow

With the ViewpointOne construction management suite, including software and mobile applications, service dispatch processes are streamlined by eliminating the unnecessary and time-consuming back and forth communications.

Software & Mobile Applications To Save Time and Money

With Viewpoint's service dispatch workflows, managing the work in the field is simplified by setting up work orders and getting technicians to the site without the phone calls, emails, voicemails and endless waiting — for your team or your clients.

Get Technicians to Jobs When & Where They’re Needed. Faster.

With the service dispatch mobile application, technicians can gain access to work order details like a route map, scheduled times and job notes while on-the-go — saving valuable time and exceeding client expectations.

Automating Processes Creates Big Efficiencies

Automating every aspect of the service dispatch process means fewer dispatchers are required for managing the logistics of technicians in the field — improving office and field productivity while cutting costs.

Streamline Your Entire Dispatch Process

Why wait? Let Viewpoint help you efficiently schedule and manage your field technicians with streamlined work order and dispatch processes for improved productivity and savings.