Trimble Viewpoint CustomerSuccess Roadmap-2022

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Page 0 of 0 | +1.800.333.3197 Your Guide to Trimble Viewpoint Customer Success Resources Support. Learn. Connect. Did you know that every Trimble Viewpoint customer has access to four programs designed to help you be successful and get the most out of your Trimble Viewpoint solutions? ©2022 Viewpoint, Inc. All Rights Reserved. Viewpoint Customer Portal The Viewpoint Customer Portal is your one-stop for support and product knowledge. You can chat with a support specialist, open a support ticket, troubleshoot technical issues, download the latest releases, access product resources and much more. An authorized user at your company can set up your account in our Customer Portal at Viewpoint Academy On Viewpoint Academy you will find quick tips to improve your workflows, learning plans that guide you through role-based training programs, live instructor-led courses and certification programs designed to make you the expert your company needs. If you don't already have a Viewpoint Academy account, you can create one using Trimble ID. 1. From the Viewpoint Academy sign-in screen, click the Trimble ID button. 2. Log in using your existing Trimble ID account, or create a new one. Contact: [email protected] The Network The Network is your online peer user community. Members can easily connect with other users and participate in active discussion forums. This program also offers you product pro tips and resources, opportunities to share your product feedback and insight, an easy way to register for all customer webinars, information from industry thought leaders, industry best practices and more. And, you're rewarded for your participation. It's easy to become a member of the Network. Just visit us here and click the join button to create your account. Contact: [email protected] Viewpoint Help Viewpoint Help is designed to give you access to comprehensive product documentation, for multiple products, from a single location. Benefits include dynamic search capability across Help content for multiple products and versions, easy sharing and socializing Help articles, and the ability to print or create PDFs of individual Help articles or entire sections of content Contact: [email protected] Available on: Available on: Available on: Available on:

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