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Your Guide to Trimble Viewpoint
Customer Success
Resources
Support. Learn. Connect.
Did you know that every Trimble Viewpoint customer has access to four
programs designed to help you be successful and get the most out of your
Trimble Viewpoint solutions?
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Viewpoint Customer Portal
The Viewpoint Customer Portal is your one-stop for support and product knowledge. You can
chat with a support specialist, open a support ticket, troubleshoot technical issues, download
the latest releases, access product resources and much more. An authorized user at your
company can set up your account in our Customer Portal at support.viewpoint.com
Viewpoint Academy
On Viewpoint Academy you will find quick tips to improve your workflows, learning plans that
guide you through role-based training programs, live instructor-led courses and certification
programs designed to make you the expert your company needs.
If you don't already have a Viewpoint Academy account, you can create one using Trimble ID.
1. From the Viewpoint Academy sign-in screen, click the Trimble ID button.
2. Log in using your existing Trimble ID account, or create a new one.
Contact: [email protected]
The Network
The Network is your online peer user community. Members can easily connect with other users
and participate in active discussion forums. This program also offers you product pro tips and
resources, opportunities to share your product feedback and insight, an easy way to register for
all customer webinars, information from industry thought leaders, industry best practices and
more. And, you're rewarded for your participation.
It's easy to become a member of the Network. Just visit us here and click the join button to
create your account.
Contact: [email protected]
Viewpoint Help
Viewpoint Help is designed to give you access to comprehensive product documentation, for
multiple products, from a single location. Benefits include dynamic search capability across
Help content for multiple products and versions, easy sharing and socializing Help articles, and
the ability to print or create PDFs of individual Help articles or entire sections of content
Contact: [email protected]
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