SOLUTION
Andrea Wright, Sachse's Director of Train-
ing, was charged with finding a replace-
ment ERP solution that would allow
Operations and Accounting to self-serve
accurate and real-time information in a
stable environment, as well as the ability
to create User Defined fields. After care-
ful evaluation of available ERP software,
Vista by Viewpoint was chosen to replace
Sage Timberline. Viewpoint Team replaced
Sachse's proprietary project management
software because "Viewpoint was seen as
customizable, flexible and easy-to-use"
said Wright. What separated Viewpoint
from other options was their out-of-the-
box project management capabilities,
integrated with Vista and online/mobile
collaboration features.
A methodical plan to ensure smooth
implementation included Viewpoint work-
flows supplemented by instruction manu-
als. A formal strategy included classroom
training for all users and cross-functional
product champions who were able to
answer questions and provide ongoing
guidance to users. Asked about Sachse's
relationship with Viewpoint post imple-
mentation, Wright said, "We've met with
Viewpoint's product managers to talk
through roadmap ideas and share ours.
It's a collaborative relationship".
Viewpoint was seen as customizable, flexible
and easy-to-use."
– Andrea Wright, Director of Training
We went from talking about stopping margin erosion
to seeing exactly where jobs are losing money."
– Andrea Wright, Director of Training
