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For service technicians, their main job is the work that needs to be done in the field — whether its performing regular maintenance on a cooling unit; an upgrade on an electrical system; or quickly repairing a broken sink pipe or malfunctioning boiler system. And the more work they can complete, the happier their clients and the quicker their service contractor employer can pay the bills — including their own paychecks.
Now, Viewpoint Vista users have the ability to close that data and process gap between the back office and in-field service technicians with Vista Field Service. A full mobile work order solution for service contractors, Vista Field Service provides technicians with all the information they need to complete their work for the day, and instantly pushes data about what was complete back to the office — all via their smartphone.
Vista Field Service replaces manual processes for dispatching technicians and assigning work orders, as well as capturing field data on work completed. The solution extends the power of Vista Service Management to the field through a mobile friendly web interface. The easy-to-use solution enables fast adoption for technicians, allowing them to work quickly and efficiently while on the go.
Here’s a snapshot at the modern features and workflows that the connected Vista Field Service provides for technicians:
Watch this video for a first-hand look at Vista Field Service:
Interested in learning more about how Vista Field Service can streamline your work orders and transform your service billing? Connect with Viewpoint today!