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Relationships Matter
McIntosh believes that the relationship between Viewpoint
and its customers means that user needs are listened to, with
a simple way to give feedback and suggest ideas to make the
products better.
"As a community of users, the fact that Viewpoint listens is a
huge plus for us. You can see what's on the roadmap, and can
see what people are voting for future releases." Alongside this,
McIntosh said the experience with Viewpoint's support and
professional services teams is first class as they are highly
knowledgeable and highly responsive to any queries. Viewpoint
also has an expansive self-serve knowledge portal that
McIntosh said many employees can reference and quickly find
what they are after.
The Highland Council were the first Scottish council to
implement a common data environment throughout their
organisation, and their experience and usage of VFP proved
so successful that it has now become a requirement for all
Scottish councils to have an information management plan on
all major local government projects. This new method of using
VFP to create an organisational workflow capability created
streamlined and transparent projects.
Viewpoint also has an expansive self-
serve knowledge portal that many
employees can reference and quickly
find what they are after.
— David McIntosh, Property Support
Administrator, Highland Council
Learn more about Viewpoint
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