Customer Stories

JRC Case Study

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"[Before Viewpoint], you would have to go to five or six different places to gather data. That's not the case anymore." — Jeremy Johnson, Chief Financial Officer JRC 4 © 2020 Viewpoint , Inc. All Rights Reser ved. Challenge With the company growing at a rapid rate, JRC needed to step up with technology to keep pace with the industry. JRC's executive team knew they needed to invest in software to reduce administrative burden and empower employees to do more to sustain the company's rapid growth. The company had no centralized software in place to capture data on their many job sites spread across the country. It was becoming increasingly difficult to keep accurate, accessible records while relying on manual processes such as phone calls and spreadsheets. If JRC wanted to keep its reputation for providing outstanding customer service, it had to modernize its technology.

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