Customer Stories

Trimble Construction-case-study-EMEA-mace-2021

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©2021 Viewpoint, Inc. All Rights Reserved. Making Life Easier Replacing the need to return to the office to capture snags has saved Mace valuable time and productivity, which is especially hard hit when records are lost in the transition from field to office. With Field View, Mace captured all snags in realtime and then upload those to the system, which automatically sent a picture with a description in an email to its contractors to address. Construction Manager Freddie Maxwell-Hart said, "Field View is really helpful—not just for me, but it makes contractors' lives easier, not reading paper copies and matching photos to notes." Trimble Viewpoint's Professional Services team helped through every step of the implementation so Mace could maximise its value from the products. The fast onboarding of the tool was vital for Mace and made rolling it out across the whole project to other teams easier. Mace Construction Manager James Haywood describes Field View as, "easy to use, simple to follow so anybody can use it. I had 30 minutes training for the system and I have used it nearly every day since." Results continued 8

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