Customer Stories

RESULT S Viewpoint Field View's custom form designer enabled S&P to create digital forms that replicate the more familiar paper versions. "Integration reduced the number of applications in use and resulted in efficiency improvements by eliminating double work and manual entry," said Kym Livingston, corporate trainer for S&P. Digital forms enforce mandatory fields, pre-populate data like default dates and allow users to select pick-list values such as employee or phase from table data that's synced to the mobile device, from Vista. "Captured data flows quickly from mobile devices in the field to the ERP and is more accurate and consistent," said S&P Database Manager Joe Hacking. Excuses for not submitting forms are virtually eliminated when every person on site has a tablet or phone in their pocket. Risk is reduced and reporting is richer when data flows daily into Vista, instead of days or weeks later, as was the case with paper. Additionally, back office ERP users can analyze reports containing field data in Vista, instead of having to login to a separate application. Near real-time data allows safety and project management leaders like S&P's safety director to quickly identify and address issues such as unsafe work practices by a subcontractor. Browser dashboards increase visibility for the office and trailer, as they can quickly see what has not been submitted at a glance then create tasks, follow up and track to close. While currently just being used for more timely safety reporting and analysis, S&P has begun using Field View for meetings, quality control and project progress photos. Already, S&P has seen the benefit of digitizing paper forms and integrating mobile devices with the back office ERP. The robust data and associated analytics are helping drive down costs and reduce risks. And this increasing transparency, collaboration and efficiency continues to drive more value for clients.

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