Customer Stories

CS_Satterfield_Pontikes_FINAL

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CHALLENGE Jobsite safety is core to S&P culture. A dedicated team of highly-trained safety professionals leads S&P's safety program by establishing best practices and constantly reinforcing safe practice and a safety culture. This team regularly visits jobsites to audit practices, preempt hazards and ensure regulatory compliance. The team is augmented by the onsite project team who document safety observations in real-time. Although S&P safety processes are thorough and well reinforced, they lacked efficiency. Paper-based forms for both safety audits and safety observations created tremendous redundancy by requiring write-ups in the field, manually keyed-in documentation into the ERP and in the case of safety observations, manually entering data again into Procore® (which is not integrated with its back-office ERP, Vista). Missing information fields and "fat finger" entries decreased data accuracy while inefficient email traffic to notify managers that submissions were made, further drained efficiency. In this process, forms were compiled and manually entered in batches at week's end. As a result, risks increased when reporting from the ERP because it did not contain the most up-to-date information, which is used to spot trends, analyze compliance, flag where root cause analysis is needed and report on incidents. Data trapped on a paper form or sitting on someone's desk or simply in a vehicle while being delivered is wasted and the full value cannot be realized. Integration reduced the number of applications in use and resulted in efficiency improvements by eliminating double work and manual entry. —Kym Livingston, Corporate Trainer

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