Customer Stories

TC-ClientStory-Great Basin

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Results Trimble Viewpoint enables us to account for a lot of T&M dollars that would otherwise not have been identified, let alone billed. — Craig Lundskog, Finance Director, GBI By replacing spreadsheets with software automation, field ticketing was accelerated and simplified. "Trimble Viewpoint enables us to account for a lot of T&M dollars that would otherwise not have been identified, let alone billed," said Craig Lundskog, finance director at Great Basin Industrial. Real-time data flow and automated consolidation of tickets for billing drastically reduced cycle times, "Because of Field Management's T&M ticketing capabilities, the number of heads we have dedicated to billing has halved, while the volume of projects we bill doubled," Lundskog said. In additional to streamlined data capture, field supervisors are able to present tickets on a tablet, in the field, to which the owner's representative's signature can be applied. "Instead of 30 days to produce a field ticket, Viewpoint has reduced it to one day. This efficiency was rewarded with preferred vendor status which we expect will double our business in the next 12 months," Lundskog said. Less manual and accelerated processes have positively impacted cash flow. "Trimble Viewpoint has improved our cash flow dramatically—we're seeing a 50% reduction in work-to-billed-to- paid time." Great Basin Industrial have also benefited from Field Management's other capabilities, which include safety huddles, equipment management and much more. ©2021 Viewpoint, Inc. All Rights Reserved. 7

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