Customer Stories

Atkinson saw and really liked Viewpoint Team, the cloud-based document and project management platform that ties together back office and field processes with a common set of data. At the same time, the constant attention needed to maintain on-premise servers, hardware and databases was wearing thin. He also noted that by opening up a VPN for users to connect to the on-premise software, the Atkinson network seemed more interesting to potential threat actors, as those nefarious criminals started targeting the company's network more frequently. "All of a sudden I saw all of these other people trying to get into my computer. I'd look at the logs where they'd ping the computer or try repeated user log-in attempts, etc.," Atkinson said. "We started to like the idea of moving to the cloud," he said. Atkinson & Associates decided to move its data to the cloud version of Viewpoint Vista, while also implementing Viewpoint Team. The implementation took about a week, and though there was some downtime in his company's operations, Atkinson called it a smooth overall process. "I would say it's a quite simple move as long as you factor in downtime — because there will be some. But Viewpoint is great at planning that out with you." Now the company is operating in the cloud, allowing its employees to access up-to-date data immediately no matter where work takes them. "Usually in the owners' meetings, the owners will have questions and in many cases without a cloud-based system, you'd just have to say, 'I'll have to get back to you,'" he said. "Now, if the owners need something, I can get it to them right away. You save time two different ways: A) you can give the information to the client right then without having to wait, and B) when you do get back to the office, you don't have to be focused on trying to chase paperwork and catch up with requests. SOLUTION If something goes wrong, we're protected. — George "Junior" Atkinson, Vice President, Atkinson & Associates

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