Solution
Guarantee made the switch, implementing the cloud version
of Vista and Viewpoint Team. Heinle said the migration was a
smooth process as Trimble Viewpoint worked closely with the
Guarantee team to facilitate the move.
"The Vista migration was extremely smooth. We knew exactly
what we had to upload, when we had to upload it," he said.
"We probably overcommunicated with our teams here,
sending out different tasks for the end users to do every
day for a week beforehand."
As with any significant software and hardware update, there
were some issues related to the move that arose, but Heinle said
Trimble Viewpoint worked diligently to find solutions. The actual
migration itself was done in less than 36 hours. Helmsing said
that for the end users, the move was virtually seamless.
"There was a plan, and they executed the plan and talked
us through it all the way. It just seems like it was so easy for
something that should have been really hard," she said. "Our
users left here on a Friday using Vista on-premise and came
back Monday morning and had it in the cloud. And most of them
didn't have any issues. It was so easy to make this change."
We have a truck stock
import for all of the potential
materials for every one of
our service vans that used to
take about an hour with our
on-prem system. Now that's
down to 15 minutes or less.
— Dennis Heinle,
Director of IT, Guarantee Electrical
©2021 Viewpoint, Inc. All Rights Reserved.
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