Silberberg and Ramirez said implementing the two Viewpoint portals has resulted in a complete change
for the bulk of the company's administrative processes.
"Now that we've gone completely to Viewpoint HR Management for sick and the vacation requests, none of
that stuff is lost anymore. Checks aren't having to be cut out of payroll because someone was on vacation
and we didn't get their information. Our processes have been automated and that has been a really nice
change for payroll," Ramirez said.
Ramirez added that since the company is using Viewpoint HR Management and is no longer printing
out checks, employee materials, flyers and other paperwork, there have been immense savings in both
overhead and materials costs — around $25,000 in immediate savings. "We also went from having a
four-person team handling administrative functions to a three-person team with that fourth person now
being utilized elsewhere in the company," she said.
With the digitization and automation that Viewpoint's portals to Vista provide, KS Industries has sped up
processes and moved to a weekly payroll schedule — a competitive edge the company can now leverage
to attract more skilled workers.
"We've been wanting to do that for some time, but could not because of all the manual processes holding
things up," Ramirez said. "Now we can."
In the field, workers are happy with the streamlined processes, largely because it's simplified work for
them. "Aaron goes out to the field and he talks to these guys about their work and processes all the time.
And when he reports back, the field guys are asking to use the Viewpoint products. They're comfortable
with it. It's clean-looking, it's simple for them. And that's the key: simple is best for our guys out in the
field. I mean, their work is complicated enough — they don't want to have to think about it a lot."
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