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KS Industries Speeds Up Processes, Boosts Productivity With Viewpoint HR and Field Management Solutions

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CHALLENGE With offices in six states and work throughout the Midwest and West Coast, KS Industries has a lot of work and processes to manage throughout the organization. As the company grew, it realized that manual processes that once worked in the past were no longer efficient in today's fast-based construction and energy sectors. Lack of a streamlined payroll, HR and employee management processes in place were causing headaches and delays between the field and office. KS Industries was also buried in paperwork and spending extra time and resources to sort through it all. When the company began evaluating options to digitize processes and move to a more paperless office, even more inefficiencies were discovered. "I was shocked to find out that things like our vacation requests were still being written on paper, handed to a supervisor that may or may not have made a way to HR, and they would manually input that into a work schedule," said Project Coordinator Aaron Silberberg. "It was just a very labor-intensive, open to error process." There were complicated processes for payroll and invoices that resulted in a lot of handwritten invoices. "We had one person tasked to just deal with tendered welders that we had out in the field in our different locations," said Business Solutions Manager Michele Ramirez. "We had a lot of wasted time in that resource because she was just constantly having to audit and try to make sure that these guys were paid properly." In addition to the overhead in time and potential for errors, the costs of printing checks, employee notifications and materials, postage and other items were adding up. KS Industries knew it needed a better solution. I was shocked to find out that things like our vacation requests were still being written on paper. - Aaron Silberberg, Project Coordinator

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