Issue link: https://www.viewpoint.com/resource-library/i/1075044
C A S E S T U D Y VIEWPOINT.COM/UK | +44 0 845 330 9007 Mitchells & Butlers relies on Viewpoint For Projects™ for effective communication and workflow across complex projects. Mitchells & Butlers Plc (M&B) owns brands including Toby Carvery, Brown's, and All Bar One, and owns and manages 1,600 bars. Operating a portfolio of this magnitude posed a major problem for its buildings and asset management departments. It was a complex and time consuming process to manage refits and maintenance, and ensure all branded outlets follow distinct brand guidelines for decor and ambience. The complex supply chain involves a number of organisations and subcontractors occupied in developing and maintaining these outlets. This means that efficient information flows and effective communication is instrumental to delivering consistent quality throughout the portfolio. Adding to the complexity of the process is the pressure to complete work on time. Closed outlets represent lost revenue for M&B; therefore, there is real pressure to avoid delays at all times. Viewpoint For Projects™ ensures management processes are effectively deployed, enabling the M&B team to reduce the risk of delays. Mitchells & Butlers PROJECT SNAPSHOT Project Value Enterprise Customer Duration Enterprise Customer Organizations Involved: 618 Users: 2,925 mbplc.com Mitchells & Butlers relies on Viewpoint For Projects™ for effective communication and workflow across complex projects. Mitchells & Butlers Plc (M&B) owns brands including Toby Carvery, Brown's, and All Bar One, and owns and manages 1,600 bars. Operating a portfolio of this magnitude posed a major problem for its buildings and asset management departments. It was a complex and time consuming process to manage refits and maintenance, and ensure all branded outlets follow distinct brand guidelines for decor and ambience. The complex supply chain involves a number of organisations and subcontractors occupied in developing and maintaining these outlets. This means that efficient information flows and effective communication is instrumental to delivering consistent quality throughout the portfolio. Adding to the complexity of the process is the pressure to complete work on time. Closed outlets represent lost revenue for M&B; therefore, there is real pressure to avoid delays at all times. Viewpoint For Projects™ ensures management processes are effectively deployed, enabling the M&B team to reduce the risk of delays. Viewpoint For Projects delivers cost-effective buildings and asset management collaboration software. Using a tailored version of Viewpoint For Projects to formalise information and communication exchange, M&B is able to retain a competitive advantage and reduce the time and costs associated with managing workflows. With so many individual users requiring the latest project information, it was important that all information was available to any member of the team no matter what time or location. It was also important that the solution did not require costly and restrictive investment in hardware or software. The company, which has recently completed a successful period of readjustment to focus primarily on food-based bars, has enjoyed a 26% rise in profits. To complement this new strategic direction, M&B also updated its IT infrastructure by implementing Viewpoint For Projects. Mitchells & Butlers PROJECT Project Enterprise Duration Enterprise Organizations 618 Users: 2,925 mbplc.com