SOLUTION
Andrea Wright, Sachse's Director of
Training, was charged with finding a
replacement ERP solution that would allow
Operations and Accounting to self-serve
accurate and real-time information in a
stable environment, as well as the ability
to create User Defined fields. After careful
evaluation of available ERP software, Vista
by Viewpoint was chosen to replace Sage
Timberline. Viewpoint Team replaced
Sachse's proprietary project management
software because "Viewpoint was seen as
customizable, flexible and easy-to-use"
said Wright. What separated Viewpoint
from other options was their out-of-the-
box project management capabilities,
integrated with Vista and online/mobile
collaboration features.
A methodical plan to ensure smooth
implementation included Viewpoint
workflows supplemented by instruction
manuals. A formal strategy included
classroom training for all users and cross-
functional product champions who were
able to answer questions and provide
ongoing guidance to users. Asked about
Sachse's relationship with Viewpoint post
implementation, Wright said, "We've met
with Viewpoint's product managers to talk
through roadmap ideas and share ours. It's
a collaborative relationship".
Viewpoint was seen as customizable,
flexible and easy-to-use."
– Andrea Wright, Director of Training
We went from talking about stopping margin erosion
to seeing exactly where jobs are losing money."
– Andrea Wright, Director of Training
