CHALLENGE
Primus used an inconsistent mix of field apps, Microsoft Office programs
and email, which created a multipart process for jobsite data capture and
communication. Field users were required to switch between multiple solutions
and processes and the back office and trailer lacked total visibility over the jobsite.
Manual processes meant a slow journey of data from field to office. And the data,
once received, wasn't standardized, which then required double handling to update
status, create reports and assign actions.
Additionally, Primus' project managers and architects relied heavily on email
as a means of communication. Correspondence and interactions weren't being
captured and logged, leaving no audit trail for later reference. An inability to easily
identify ball-in-court or source real-time status for an RFI or submittal generated
even greater volumes of email and telephone calls.
We wanted the entire jobsite on a single platform.
-Erik Lyda, Project Manager