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CHALLENGE Primus used an inconsistent mix of field apps, Microsoft Office programs and email, which created a multipart process for jobsite data capture and communication. Field users were required to switch between multiple solutions and processes and the back office and trailer lacked total visibility over the jobsite. Manual processes meant a slow journey of data from field to office. And the data, once received, wasn't standardized, which then required double handling to update status, create reports and assign actions. Additionally, Primus' project managers and architects relied heavily on email as a means of communication. Correspondence and interactions weren't being captured and logged, leaving no audit trail for later reference. An inability to easily identify ball-in-court or source real-time status for an RFI or submittal generated even greater volumes of email and telephone calls. We wanted the entire jobsite on a single platform. -Erik Lyda, Project Manager

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