Customer Stories

VIEWPOINT.com | +1 800.333.3197 IMPLEMENTATION OF TABLET SOLUTION In January 2013, Viewpoint launched a new version of Field View accessible via standard Android tablet devices. With construction defects management, health and safety and quality assurance processes ramping up in mid-2013, construction manager David Morris introduced the devices to the project, with five Samsung Galaxy 7" tablets being used by Willmott Dixon employees (excluding those brought by visiting colleagues responsible for group-wide occupational health and safety and environmental compliance) and a further four used by key subcontractors. Even in protective covers, the 7" tablets fit easily into pockets but have a screen large enough to view drawings, making them ideal for construction site use. As Willmott Dixon had been previously working with Viewpoint, the application came configured to suit the company's standard processes and reporting structures. With data input and presentation immediately in familiar and logical formats, the system was quickly adopted by Willmott Dixon staff, Morris says. Users will normally synchronise their tablets to get a 'snapshot' of the project before they leave the site office. As they tour the site, site-based staff can capture information and either immediately report it or wait until they got back into the office to synchronise data. As the project has site-wide wi-fi, users could synchronise key information immediately — useful when issuing clean-up notices and other items requiring immediate subcontractor action. Key items could be instantly emailed and, in the process, also be captured in the Viewpoint For Projects system. Staff also has office access to wireless keyboards and printers. An experienced building manager in his mid-40s, Morris was initially skeptical about using Field View, but has moved on from being a 'technophobe' to now one of the system's keenest advocates. Another user, an assistant building manager fresh out of the Willmott Dixon training scheme, had never used a tablet before, and is also now proficient and enthusiastic about the system. Morris said: "My team found they can find stuff quicker on tablets than they can on their PCs; one user almost never uses his laptop now; another has almost worn his tablet out, he's used it that much to capture, store and share photographs and other information." PROCESS SUPPORT AT KEYNSHAM Since August 2013, the Field View application has helped the project maintain adherence to Willmott Dixon's ISO14001 occupational health and safety and ISO18001 environmental management procedures. The supported processes also include: ∫ Snagging (in nine months to April 2014, Morris estimates some 600 snags have been reported "and we haven't even hit the busiest period for snagging yet") ∫ Health and safety documentation, eg: permits and registers (Morris estimates the system will manage 500-600 permits during the project)

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