Customer Stories

Viewpoint_CS_ProContractor_Klenck_2018_FINAL

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VIEWPOINT.com | +1 800.333.3197 users could manipulate the financial data at any point in time until a period closed, which is access that most construction accounting professionals don't want to allow. In contrast, with ProContractor ™ by Viewpoint, there are strict financial controls requiring users to follow the rules of accounting and providing safeguards for the company. It makes the users accountable for what they enter. Partnering for Success As other accounting coordinators may feel when it comes to changing systems and processes, Lillich was concerned about transitioning the data from one system to the next; however, she was pleasantly surprised. "Viewpoint made it easy for us," she explained. "The support they provided to get us up and running was great. It was a lot easier than I expected it to be. I did all of the online classes and we had three days of on-site training, which was very good. The Viewpoint team listened to us and helped us figure out our processes." Elfreich and Lillich concurred on the customer support from Viewpoint. "We've had great correspondence back and forth with their team, receiving fairly expedient responses. All-in-all, our overall experience has been really great," said Elfreich. The Value of All-on-One Although Klenck grew rapidly since it was founded, the company is now focused less on growing big and more keenly focused on providing high quality services and running more efficiently than ever before, which is key to profitability. ProContractor by Viewpoint is increasing the contractor's accuracy, efficiency, and saving them money. "With our jobs in ProContractor ™ by Viewpoint being managed from point A to point Z — the entire process — the biggest cost savings will be in the increased productivity of our staff. ProContractor ™ by Viewpoint is allowing us to have better profit margins on jobs by identifying red flags ahead of time," said Lillich. We are receiving all paperwork from the field and processing it electronically. Our guys really like it and it is a huge improvement as far as getting information from the field to the office. — Matt Elfreich, Estimator & Project Mgr.

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