Customer Stories

CS_W.Soule_2022_FINAL

Issue link: https://www.viewpoint.com/resource-library/i/1074933

Contents of this Issue

Navigation

Page 8 of 10

Results I feel it has opened up a whole new world for reporting. — Howard Dembs, CFO, W. Soule & Co. Dembs said Spectrum Business Intelligence provided W. Soule with the power to get the detailed reports and data analysis his company needed that he simply wasn't able to achieve before. And, he added, the process is much simpler and much more flexible to adjustments. Some of the reports that Dembs said he has created in Spectrum Business Intelligence so far include: customer sales by job number; hours report by customer, job summary by customer; major customer information; and job listings. He sees little limit to the data analytic opportunities with Spectrum Business Intelligence. "I feel it has opened up a whole new world for reporting," he said. By gaining better insight into data and processes, Dembs said W. Soule has been able to realize key efficiencies throughout the organization—especially within the accounting department. One of the biggest problems W. Soule has been able to get on top of was slow customer payments—many of which were moving to beyond the 90-day mark. That's changing thanks to Spectrum, which Dembs said has made it easier for accounting staff to pull together the data it needs, bill sooner and get paid quicker. "Access to this information has made the accounting department more efficient and responsive," Dembs said, noting Spectrum's ©2021 Viewpoint, Inc. All Rights Reserved. 9

Articles in this issue

view archives of Customer Stories - CS_W.Soule_2022_FINAL