Customer Stories

W. Soule & Co Client Story

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RESULT S Dembs said Spectrum Business Intelligence provided W. Soule with the power to get the detailed reports and data analysis his company needed that he simply wasn't able to achieve before. And, he added, the process is much simpler and much more flexible to adjustments. Some of the reports that Dembs said he has created in Spectrum Business Intelligence so far include: customer sales by job number; hours report by customer, job summary by customer; major customer information; and job listings. He sees little limit to the data analytic opportunities with Spectrum Business Intelligence. "I feel it has opened up a whole new world for reporting," he said. By gaining better insight into data and processes, Dembs said W. Soule has been able to realize key efficiencies throughout the organization—especially within the accounting department. One of the biggest problems W. Soule has been able to get on top of was slow customer payments—many of which were moving to beyond the 90-day mark. That's changing thanks to Spectrum, which Dembs said has made it easier for accounting staff to pull together the data it needs, bill sooner and get paid quicker. "Access to this information has made the accounting department more efficient and responsive," Dembs said, noting Spectrum's cloud-based functionality has allowed the company to act quicker and work smarter thanks to having real-time data at users' disposal. And, by utilizing Spectrum's cost centers, W. Soule now has a fluid enterprise management system extending to all of its operations. The real-time sharing and analyzing of data across the entire organization and its projects has given W. Soule the modern tools it needs to gain a competitive edge. "We're able to get a lot more granular information now," Dembs said. "With the dashboards, we can look at stuff at a glance now, whereas before we really had to work to drill into information and run reports. Our people have really embraced Spectrum, and I don't hear any of the complaints we used to have when we used Maxwell. From a user standpoint, the company loves this software."

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