Trimble Viewpoint consulting professionals are focused on one thing: Customer Success.
This means partnering with you as a trusted advisor to achieve your goals in the software right now, while making sure it meets your needs in the years ahead.
As challenges come up, we’ll help track and log those to make sure they’re addressed at the appropriate stage of implementation.
Do you anticipate resistance to change along the way? If so, our teams are trained to to minimise obstacles among your users and stakeholders to make your implementation a success.
This includes ensuring that difficult integrations connect with Trimble Viewpoint, keeping project timelines on track with your business stakeholders, and make sure that employees can practice using the software during setup.
We will host weekly status meetings with your steering committee to keep track of project timelines.
Each implementation includes a project manager to keep implementation and onboarding timelines on track.
No other company has deeper knowledge of our software or experience in the industry; you benefit from the largest pool of Trimble Viewpoint expertise available anywhere. And this is just the first step in the ongoing process of our teams making sure your user knowledge base is full, so you hit the ground running from day one.
We take a large-scale, holistic approach to fit into your business processes and enterprise as a whole.