We have a number of internal standards, policies and procedures to enhance the security of our customers’ data and to help ensure we comply with relevant legislation. There is a separation of duties and clear responsibilities across Viewpoint teams which include:
Our hosting partners are Amazon Web Services (AWS), Microsoft Azure and Evolution Systems (in Australia). We also leverage third party security tools to ensure defense in depth for data integrity.
Viewpoint regularly validates internal security control standards using industry benchmarks. We believe independent third party assessments give our customers added confidence. In addition, we also verify that our partners and suppliers meet relevant recognized standards.
We have standards in place that meet SOC certification requirements. These requirements are part of the American Institute of CPAs (AICPA), the world’s largest association for accounting professionals.
These certifications are:
Please contact us for security documents that are not present above or unable to be posted publicly for security reasons.Request Documents
Viewpoint has an established Secure Software Development Life Cycle policy which provides defense in depth against security threats and we leverage several industry standard tools to monitor our SaaS platforms and environments. We use vulnerability scanning, third party component analysis, intrusion detection, static and dynamic source code analysis and more to maintain security baselines.
The Viewpoint product infrastructure is continuously monitored to ensure the highest level of availability and performance. Information will be maintained at https://status.viewpoint.com/ in the event of an interruption or degradation of service.
If you suspect a problem with system availability, please check the status page before logging a support case; in all likelihood, we are already aware of the issue, and are working to resolve it.
Customers can subscribe to updates. Viewpoint aims to notify customers of any material or significant security incidents that affect their data or their use of Viewpoint products and services as soon as possible.
As part of our Written Information Security Program, we have a number of internal teams and organizational policies and processes to enhance the security of our customers’ data applicable to regulatory compliance standards. Viewpoint’s Information Security Office collaborates with our Legal team on a regular basis to ensure alignment with current privacy and regulatory requirements. We also maintain and follow a comprehensive set of information security policies, procedures and standards.