Viewpoint Media Player is a web browser plug-in that enables users to view 3D content and other rich media, such as Flash® content and video, on the Internet. Viewpoint Media Player is the graphics engine for AOL® Instant Greetings™, AIM Themes and other popular web applications. Viewpoint Media Player is distributed with AOL, AIM, versions of Netscape™, certain Adobe® products, and some retail computers sold today.

Many companies, ranging from online retailers to auto manufacturers, use Viewpoint Media Player as the graphics platform for interactive 3D tours of their products. Viewpoint Media Player powers product tours of the Toyota 4Runner and Sony laptop, desktop, and server computing products.

Viewpoint Manager (viewmgr.exe) is a component of various Viewpoint products, including Viewpoint Media Player and Viewpoint Toolbar that manages the download of updates and bug fixes for Viewpoint applications. To ensure Viewpoint applications remain up-to-date, Viewpoint Manager checks Viewpoint servers for new components every 24 hours without interfering with the user’s online experience.

If Viewpoint Manager detects an update on the Viewpoint component servers, the update is automatically downloaded and installed ("Auto-Update"). Viewpoint Manager has built-in bandwidth detection and will pause the download of updates when it senses bandwidth limitations, thereby ensuring the auto-update process does not interfere with the end-user's computer performance.

Viewpoint Toolbar is a search application powered by the Yahoo! search engine. Viewpoint Toolbar plugs into the Windows Internet Explorer web browser. The toolbar, illustrated in the following graphic, features a pop-up slammer, graphical search results, visual bookmarks, and custom skins.

Viewpoint Media Player is installed on a user’s computer in any of the following ways:

• From the Viewpoint website
• Required with installation of AOL, AIM, current versions of the Netscape web browser, certain Adobe products, and some retail computers sold today
• From opt-in prompts on websites that require Viewpoint Media Player to view site content

Viewpoint Toolbar is installed ONLY by:

• Downloading it directly from the Viewpoint website
• From opt-in prompts provided by Viewpoint and Viewpoint clients

• From the prompt, illustrated below, click the More Info button. Your selection takes you to the More Info page.
• From the More Info page, click the No, Thanks button. Your selection closes the opt-in prompt and the toolbar is NOT installed.

1. From the lower left corner of the desktop, click the Start menu.
2. Click the Settings menu and select Control Panel (switch to the Classic View if using XP). Your selection opens a separate window.
3. From the Control Panel window, select the Viewpoint Manager control panel. Your selection opens a separate window.
4. Select the option to "Disable auto-updating for the Viewpoint Manager." Once selected, the player no longer will attempt to check for updates.

Follow the provided steps to uninstall Viewpoint Toolbar:

1. Close all Internet Explorer windows. If you also have AOL and or AIM installed on your computer, you must close those applications.
2. From the lower left corner of the desktop, click the Start menu.
3. Click the Settings menu and select Control Panel (switch to the Classic View if using XP). Your selection opens a separate window.
4. From the Control Panel window, click Add or Remove Programs. Your selection opens a separate window.
5. From the Add or Remove Programs window, find the Viewpoint Toolbar entry and click the Change/Remove button. All associated files and folders will be removed from your computer.

At no time whatsoever does Viewpoint Media Player or Viewpoint Manager collect personally identifiable information and send it to our (or 3rd party) servers. For more information on Viewpoint's position against spyware, see our stance on spyware and our Privacy Policy.

Viewpoint does not track, collect or sell information for targeted marketing. Viewpoint software components have received a clean bill of health from companies such as Hijackthis and LI Utilities (Uniblue).

If you have any additional questions or comments, please contact us.